Barts Health staff have been working over the weekend, using tried and tested processes to keep patients safe and well cared for.

However, our hospitals are still experiencing IT disruption and we are very sorry for any delays and cancellations that patients have experienced.

As our hospitals are still experiencing some delays and disruption, we would ask the public to use other NHS services wherever possible. For more information about other local health services please call 111 or visit

Service information for patients planning to attend Barts Health hospitals on Monday 15 May
All of our hospitals remain open for emergency care, though some ambulances continue to be diverted to neighbouring hospitals.

We have slower than usual access to pathology and diagnostic services, which means our services are running slower than normal, but they remain safe.

We will be reducing the volume of planned services on Monday to ensure we can continue to run services safely.

However, some planned surgery and some outpatient appointments will be continuing at all of our hospitals.

Where we need to cancel planned appointments, we will be contacting patients directly to make them aware and we apologise for any inconvenience caused. It is possible that we will not be able to contact all patients that we need to speak to, so we apologise if we are unable to proceed with your treatment once you arrive at hospital.

We will prioritise clinically urgent planned appointments and our clinical teams are reviewing all our appointments to inform our decisions.

If you are not contacted and you are due to attend one of our hospitals for treatment on Monday 15 May then please attend as planned. Please bring your appointment letter, medication and any other information relevant to your appointment.

In addition, we are asking all GPs in the area to avoid requesting non-urgent tests and scans from our hospitals.

Thank you for your continued patience and cooperation as we work to resolve these issues.
Barts Health runs The Royal London Hospital, Newham Hospital, Whipps Cross Hospital, Mile End Hospital and St Bartholomew’s Hospital.

Twitter: BartsHealth@NHSBartsHealth

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